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Galactic Orb: FAQ

FAQ

Frequently Asked Questions

 

1. How do I know that my Galactic Orb won’t be damaged in the mail?

Galactic Orb is shipped in a form-fitting, padded box that’s extremely protective. It’s shock absorbent and prevents your Galactic Orb from rattling around. So your Galactic Orb will arrive in mint condition, with no chips, cracks or water damage. If for any reason your Galactic Orb is damaged, we will either ship you a replacement or provide you a full refund, no questions asked.

 

2. How does the Galactic Orb fly like that?

Galactic Orb has a Proprietary 360° Rotation Technology that allows it to fly like that.

 

3. Will I have to Register My Galactic Orb With The Federal Aviation Administration (FAA)?

No. You are not required to register Galactic Orb with the FAA.

 

4. Does each Galactic Orb come with a charger?

Yes. Each Galactic Orb comes with a MINI USB Charging Cable.

 

5. Can I buy a MINI USB Charging Cable if I lose It?

No, you cannot purchase a replacement MINI USB Charging Cable directly from us. However, any MINI USB Cable may charge the Galactic Orb.

 

6. Is the Galactic Orb sturdy?

Yes. This unique mini drone is made from a special PP Polymer that has a special blend of strength, flexibility and electric insolation.

 

7. How much does one Galactic Orb weigh?

Each Galactic Orb weights 2.11 ounces or 60 grams

 

8. How tall is each Galactic Orb?

The Dimensions of Galactic Orb is 2.2 X 3.3 Inches or 5.5 X5.8 cm

 

9. How long does shipping take?

 

Our warehouses works diligently to fulfill orders within 24-48 hours. Our partner carriers ship and deliver within 5 business days up to a maximum of 15 business days depending on the country location.

 

 

10. Does my order come with a tracking number?

 

Yes, all orders are shipped with a tracking number.